To help make your visit to the Burdekin Online website enjoyable and convenient, we have created this page to provide you with suggestions on some common issues.


A JavaScript enabled browser is recommended for the best browsing experience with this website. All information is still accessible without a Javascript enabled browser.

Supported Web Browsers

The Burdekin Online website is designed to support all standards compliant web browsers.

PDF Files

Many forms and documents that are available for download have been created using Adobe Acrobat, and as such you will need a copy of Adobe Acrobat Reader to view and download these documents.

Adobe® Acrobat® Reader™ is free, and freely distributable, software that lets you view and print Adobe Portable Document Format(PDF) files.

If your browser does not already display the PDF files, you can download Adobe® Acrobat® Reader™ here.

Visually Impaired

If you are finding the text on this website too small to read, most modern browsers will let you press CTRL and PLUS to enlarge the text size or press CTRL and MINUS to reduce the text size. To revert to the default text size press CTRL and ZERO .

Web Site Searches

A site search facility is found on the top right of every page of this web site. All Web pages, Word documents, and Acrobat documents within the web site are automatically included in any search.

Java enabled web pages

A small number of pages on this site may use java applet technology and require a java plug-in to be viewed. A Java program in a web page is called an applet. Most web browsers can run Java applets/programs. However, this first requires that your computer have a Java run-time environment installed. This is commonly referred to as a Java Virtual Machine or JVM for short. Even if your web browser can run Java applets and you have a JVM installed on your computer, the ability to run Java applets might be disabled in your browser (there is usually a configuration option that controls this).

Click here to install AND/OR configure your Java Virtual Machine or JVM.

If you are experiencing other problems using this website, please report it to us.

This web site is managed by the Burdekin Shire Council.

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre
Location 145 Young Street,
Ayr QLD 4807
Postal Address PO Box 974
Ayr QLD 4807
Opening hours 7am – 5pm, Monday to Friday
Phone 07 4783 9800 – Business hours
07 4783 9800 – After hours
Fax 07 4783 9999
SMS 0437 886 008
Online Use the Online Contact Form

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